EDMS Workshop Series
Document Management System Technologies as a concept is here to stay.
Any Professional Records Management, ICT and Knowledge Manager must work beyond their call of duty to understand this technology.
Training that Each Customer Experience Officer Must Have
For any organization seeking to improve their customer service, this is a list of training you must give to your staff to enable them perform better
Knowledge Management
Critical to offering quality service is understanding the organization; its services, critical components in projects being done, current affairs in which the organization is mentioned, the hierarchy and policies.
What to look for when Developing a Records Management Policy
A Records Management Policy is a crucial document that communicates the various aspects in records management, providing a directive to the staff on how the management expects of them in the management of records.
Developing Organizational Policies for various departments can be hard, but here is a quick guideline on how to do one