What is knowledge management? Many organisations have been in existence long before Kenya got her independence in 1963 and have a lot of information within their archives. Some if not all these organisations think that knowledge management is arranging this information chronologically and in a neat room/server historically.
What is the point of knowing so much yet not putting it to good use? It is said that Knowledge is power, I add, only when properly harnessed. Unused knowledge is useless. It is much worse when no one even knows it exists in the first place!
So, what really is knowledge management? Simply put, it is a continuous process where organisational information is collected & organised, distributed and used effectively by an organisation. There are more complicated definitions of knowledge management such as one by the Gartner Group that states: “Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets.