eGovernment Solutions

Hurray to the eGovernment Solution!

The problem that is poor service in Government is not unique to Kenya, it is widespread in all countries worldwide. Proof of that is the need to create a more efficient system that can be adapted globally to make government services easy to access and utilize; eGovernment. This system is widely defined as the use of electronic communications devices, computers & the internet to provide public services to citizens and other persons in a country or region.

Necessity is the mother of invention and the need for eGovernment spurred from problems that running Government is too expensive, very inefficient and ineffective as well as very inconvenient to citizens who live far from the major cities and in the case of Kenya, the capital city Nairobi.

Reason for A Concrete Records Management System

Lack of efficient records management is likened to having a disorganized but brilliant brain in a dead body; it is no good at all.  Record management is a key management function that can make or break an organisation. It improves efficiency, increases traceability and ensures regulatory compliance. It is paramount to ensuring that staff has easy access to information in the most cost effective way.

So, why have a concrete records management system?

A good records management system allows you to control the creation of new records for storage. It eliminates duplicate files and merges those in the same context for easy accessibility. It also sifts through the documents and only retains the important records and therefore reduces the need for huge storage space.

Knowledge Management 101

What is knowledge management? Many organisations have been in existence long before Kenya got her independence in 1963 and have a lot of information within their archives. Some if not all these organisations think that knowledge management is arranging this information chronologically and in a neat room/server historically.

What is the point of knowing so much yet not putting it to good use? It is said that Knowledge is power, I add, only when properly harnessed. Unused knowledge is useless. It is much worse when no one even knows it exists in the first place!

So, what really is knowledge management? Simply put, it is a continuous process where organisational information is collected & organised, distributed and used effectively by an organisation. There are more complicated definitions of knowledge management such as one by the Gartner Group that states: “Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets.